All orders will be shipped within 3-5 days after you place your order.
Everything is carefully packed in bubble wrap and cushioned with biodegradable packing peanuts - all your pottery will be safe and sound!
Orders within Canada and the U.S. are shipped with Canada Post, with insurance. If you required a signature for delivery, please contact me. Delivery times will vary depending on your location, but usually fall between 2-10 business days.
For International orders, please contact me for more accurate shipping quotes and delivery times. Insurance will be included along with a tracking number. Be aware that we will not be held responsible for damaged items during shipping if you request to not have your parcel insured, as in certain countries tracking can only go so far.
All Wicked Wanda Pottery pieces are made by hand by Erika, and even though we strive for consistency, pieces will all vary slightly in shape and colour patterns from one another and from what you see on the website.
Pottery pieces are food safe unless otherwise noted in the item description as well as dishwasher safe (they pass the test of restaurant use!), but hand-washing is always recommended, especially if you choose an item with gold lustre or textured glazes.
We do not accept returns, however if you have been sent the wrong order or an item arrives damaged from shipping, please get in touch within 3 days of receiving your parcel with pictures.
If your pottery breaks other than what seems to be regular use or an accidental drop/knock/thermal shock, get in touch with a picture, we will determine the nature of the break and if it applies replace it free of charge.
If you have any questions before placing an order, don't hesitate to get in touch!